Thursday, 20 August 2015

[Solved] Chrome - Netflix not working | WidevineCDM not updating

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Run the Chrome application as Administrator- This might solve the issue, If it doesn't follow the steps given below.

Fix that worked for me was to delete WidevineCDM from my Chrome folder, which allowed me to update Widevine under Chrome://components, and then go to Chrome://plugins and ensure that Widevine was enabled.

To delete WidevineCDM follow these steps. It may seem complicated but it's actually really easy and you can do it :D

If using Chrome and Windows 8.1:

Step 1:

Close the Chrome browser then press Windows Key + R to bring up the "Run" menu.
Type %userprofile%/appdata

Step 2:

When the window opens, click Local, then click Google, then click Chrome. Find the WidevineCDM folder and delete it.

Step 3:

Press Ctrl+Alt+Del and open the Task Manager.
Right click on anything that says chrome.exe and choose end task. There may not be anything to click on, that's fine. If running Windows 8.1 you can click 'Name' near the top to sort everything by name to make it easier to find. Close Task Manager.

Step 4:

Open Chrome. Go to chrome://components 
You should see Widevine at the top, click update. It should now update to the current version. Once it's finished (it only takes a moment)...

Step 5:

Go to chrome://plugins
Make sure that Widevine is enabled.

Step 6:

Launch Netflix again. Try to play a video. It should work now. If not, then there is something else going on and I apologize if I've wasted your time.



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59 comments:

  1. Anonymous11 September 2015 at 12:50

    Worked!! thanks a million

    ReplyDelete
    Replies
    1. Unknown29 January 2016 at 22:15

      please help me!!!! When i presed update on the widevine comoponent it said component not updated!!!!!!! Please please please i feel like i made a mistake deleting widevine :(

      Delete
    2. brak24 February 2016 at 13:04

      step 8 : do step 5 first

      Delete
    3. Anonymous1 September 2016 at 00:25

      I have the same problem! have done all steps but it keeps saying component not updated =(

      Delete
    4. Unknown10 September 2018 at 10:17

      I am 74 and this is all GREEK to me. I press the windows + r and nothing happens. I do not understand all the lingo. It is hopeless for me. OVER AND OUT ! =-(

      Delete
    5. Unknown6 February 2019 at 23:35

      There is no widevine when I come to chrome://components again what should I do

      Delete
  2. Anonymous4 October 2015 at 10:19

    You're Awesome. That was quick, easy, and it worked. Thanks!

    ReplyDelete
  3. Anonymous23 October 2015 at 16:18

    Worked like a charm, all other solutions were of no help (run as admin, remove/reinstall chrome etc). Thanks !

    ReplyDelete
  4. Anonymous27 October 2015 at 09:46

    Worked!!! Thank you!

    ReplyDelete
  5. Unknown6 November 2015 at 21:34

    What about from a Macbook?

    ReplyDelete
  6. Unknown6 November 2015 at 21:35

    What about from a Macbook?

    ReplyDelete
  7. mikemsteinbach14 November 2015 at 00:01

    Another thanks, this worked for me.

    ReplyDelete
  8. Unknown16 November 2015 at 01:50

    You are my new favourite person on this planet, thank you my man!

    ReplyDelete
  9. Joan21 November 2015 at 23:02

    How do I get widevinecdm back in appdata? This is not working for me I am using Windows 7.

    ReplyDelete
  10. Unknown16 December 2015 at 02:20

    Thank you so much! it worked

    ReplyDelete
  11. Unknown19 December 2015 at 22:23

    Thank you very very very much!

    ReplyDelete
  12. Anonymous22 December 2015 at 02:15

    On the components page whenever I click check for update it says component not updated every time I've tried many different online solution s but none have worked help?

    ReplyDelete
    Replies
    1. hyun19 March 2016 at 18:08

      See if you emptied the recycle the bin after you deleted the widevine folder.
      It works for me after I deleted the widevine folder permanentely.

      Delete
  13. Jose Marcenaro29 December 2015 at 04:51

    You rule! thanks!

    ReplyDelete
  14. Terry Le Dactyl3 January 2016 at 21:35

    WOW! thank you so much!!
    I could find no solution on Netflix, nor Google. Looks who is smarter than all of them...YOU!!!!

    ReplyDelete
  15. ReynaQueen25 January 2016 at 23:36

    Awesome! Thank you, this worked perfectly!

    ReplyDelete
  16. Unknown27 January 2016 at 02:29

    IT WORKS ! YOU SIR ARE A LEGEND !

    ReplyDelete
  17. Anonymous28 January 2016 at 04:14

    please help, it didnt work!

    ReplyDelete
  18. xxmariarulesxx29 January 2016 at 02:08

    After like days of giving up, this made my day lol.
    Tyyysm <3

    ReplyDelete
  19. Unknown7 February 2016 at 06:17

    This worked for me, thanks very much!!!

    ReplyDelete
  20. Anonymous9 February 2016 at 12:19

    Worked like a charm. Many thanks!

    ReplyDelete
  21. Anonymous18 February 2016 at 09:08

    It didn't work :( after I was almost done, when I opened the chrome://components and hit "update" it changed to "Checking for status" but it stayed like tha :(

    ReplyDelete
  22. Mark LaFlamme26 February 2016 at 07:15

    A solution that actually worked. Well-explained, too. Appreciate it.

    ReplyDelete
  23. Anonymous29 February 2016 at 15:41

    well damn. its legit m8s.

    ReplyDelete
  24. Anonymous12 March 2016 at 21:55

    I just encountered this problem today. Initial google searches detailed long, tedious deleting and reinstalling across many hours. Your solution cut this short completely, and under 5 minutes, I'm happily watching Parks and Rec again. Thank you so much for your help. This was an excellent solution.

    tldr Legit solution, quick fix, great help. Much appreciate.

    ReplyDelete
  25. Anonymous18 March 2016 at 05:18

    When I pressed the update button on widevine it still said component not updated. I don't know what to do and Widevine is enabled. Can someone please help me

    ReplyDelete
  26. Anonymous23 March 2016 at 16:50

    Thanks!

    ReplyDelete
  27. naw024 March 2016 at 08:22

    This was easy-peasey and worked like a charm (fyi, I'm on Windows 10). Thank you!!!

    ReplyDelete
  28. Anonymous26 March 2016 at 13:00

    Thank You, it worked

    ReplyDelete
  29. Unknown3 April 2016 at 21:08

    still didn't work,there's no such a WidevineCdm plus in like you said step5, and not up date when I click the update button

    ReplyDelete
  30. Anonymous16 April 2016 at 05:12

    OMG¡¡¡ Thnx bro regards from México

    ReplyDelete
  31. Mari24 April 2016 at 01:29

    Didn't work. Widevine plugin doesn't even show up on my components nor on my plugins, although there was a folder with it in the chrome installation folder.

    ReplyDelete
  32. Unknown4 June 2016 at 04:30

    When was the last time you actually looked at this? First - Widevine is nowhere near the top. On my machine it's #8 of 9. Second - There is no "Update" button, only one that says "Check for update". Third - If you hit that button, be prepared to wait. Mine's been running for over 30 minutes and still says "Checking for status...". Fourth - Even when it does finish (5 out of the 9 have finished) - EVERY SINGLE ONE says "Component not updated". So it doesn't actually perform the update, it simply checks to see if it's updated, and then informs you that it's not. There's still no way to actually get it to update. Useless.

    ReplyDelete
  33. dmasciana9 July 2016 at 22:55

    on an late 08 mac - says not updated, when I do search for widevine, doesn't even show up. help please

    ReplyDelete
  34. Ann19 July 2016 at 08:15

    Thank you, your detailed instructions solved my problem in a timely and efficient matter :)

    ReplyDelete
  35. Anonymous15 August 2016 at 21:38

    This is what works for me. I did a bunch of steps which I'm not sure needed but in the end everything works fine and Widevine was found in chrome://component again.

    I followed up until Step 3 on this page. Upon finding out there are Widevine component in the ChromeDefaultData I deleted that folder as well. Next I go to empty my Recycle bin. Then I go to uninstall Chrome and then restart my computer once it's finished uninstalling. Finally I opened Internet Explorer, downloaded Chrome and reinstalled it again. After that I opened "chrome://component" and was able to find Widevine again. I then processed to click on update and it updated with no issue.

    P/s: I should add that before all of the above steps I downloaded and installed the latest version of Microsoft Silverlight

    Hope this works for everyone!

    ReplyDelete
    Replies
    1. mamisuchi21 October 2016 at 01:18

      same to me but so fuckin slowwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwww

      Delete
  36. Anonymous8 September 2016 at 05:36

    I am not used to things like this working for me, but this totally worked. Thanks so much!

    ReplyDelete
  37. Biggles25813 September 2016 at 05:21

    Another satisfied customer. Many thanks, Senthil.

    ReplyDelete
  38. Jackson15 September 2016 at 05:35

    It wouldn't work until I emptied my recycle bin. Then all was well. Thank you.

    ReplyDelete
  39. Tori26 September 2016 at 19:41

    Thank you!! Worked for me :)

    ReplyDelete
  40. Unknown10 October 2016 at 05:05

    MAKE SURE POP UP BLOCKER IS TURNED OFF!!! I worked for an hour on this, following nearly every suggestion except to delete the folder. Finally, I decided to check and see if my pop-up blocker was the problem. Not only did the component for Netflix update, so did all the other components that were in need of updating!!!

    ReplyDelete
  41. Unknown10 October 2016 at 05:06

    MAKE SURE POP UP BLOCKER IS TURNED OFF!!! I worked for an hour on this, following nearly every suggestion except to delete the folder. Finally, I decided to check and see if my pop-up blocker was the problem. Not only did the component for Netflix update, so did all the other components that were in need of updating!!!

    ReplyDelete
  42. L31 January 2017 at 02:39

    It worked! Thank you so much!

    ReplyDelete
  43. Anonymous31 March 2017 at 23:52

    Guess what else works? Microsoft Edge! Everything runs like a charm. First time in many many years that Microsoft has come through for me over Google!

    ReplyDelete
  44. Unknown2 May 2017 at 07:07

    Very helpful, thank you!

    ReplyDelete
  45. Anonymous23 September 2017 at 07:44

    Didn't work for me, did not see any thing on the task whatever and then when I went back to chrome components, widevineCDM was at the top but was down and when I clicked on it, it's kept saying component not updated, please help

    ReplyDelete
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    ReplyDelete
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