In my last post, I showed how to install
CUCM 8.x on Vmware. After the successful installation of 8.0.2, I planned to migrate my 8.0.2 CUCM to 9.1.2 and recorded the steps involved in the upgradation. This post will help you understand how to Migrate CUCM from version 8.0.2 to 9.1.2. Before we proceed with the migration process, I want you to make record your IPT configurations and CUCM server settings. This might help you to verify the settings after the CUCM upgrade. So, make a note of following information.
• IP addresses, hostnames, gateways, domain names, DNS servers, NTP servers, and SMTP information
• Administrator, cluster security, and Certificate Trust List (CTL) security token passwords
• Server versions and time zones
• All services running on each server and the associated activation status
• Call Detail Record server configuration and any additional information
• LDAP information and access details
• SNMP information
In addition to the above, you must determine the registration counts by using the RTMT or the Unified Communications Manager device count summary. For each node, record the number of each device type that is displayed. For example, record the number of each type of registered IP phone, gateway, and each FXS, FXO, T1CAS, PRI, MOH, MTP, CFB, or XCODE device resource.
CUCM Upgrade Recommendations
If you have Cisco support for your Unified setup, Make sure that you consult with Cisco TAC team before proceeding with the Migration process.
Before migrating your production environment, try to emulate the upgradation setup in a lab to avoid last minute issues.
Perform a Disaster Recovery System (DRS) backup up of your entire cluster before each upgrade. Upgrading without a current backup can result in lost data, lost node configuration, or disruption to services if there are complications during the upgrade process.
Determine if the versions of the devices and applications in use in your organization—such as endpoints, gateways, voicemail, presence, or other applications—are supported by Unified Communications Manager Release 9.1(x), You can refer the below link to know more about the compatible devices.
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/uc_system/unified/communications/system/versions/IPTMtrix.html
Pre-Upgradation Procedures
Follow the below steps to reduce the downtime during upgradation process.
To shorten the upgrade time, delete or purge Call Detail Records (CDRs) or log files that you no longer need.
Use the Cisco Unified Communications Manager License Count Utility to generate a license report and save it in CSV format. To download the utility and its documentation, see
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/upgrade/uct/CUCM_BK_UCT_Admin_Guide_chapter_010.html
Extend the database replication timeout value so that subscriber servers have sufficient time to request replication.
Since we are going to upgrade from 8.0.2 to 9.1.2, this is going to be a Refresh upgrade. Hence installing a COP file becomes mandatory. You can download the COP file from this link,
http://software.cisco.com/download/navigator.html?mdfid=268439621&flowid=37562
COP file would be in below format, ciscocm.cup.refresh.upgrade_v<latest_version>.cop
Cisco recommends to upgrade the Publisher first, Also you can register all your IP phones in Subscriber to avoid downtime for IP phones.
CUCM Upgradation Process
Follow the below steps to upgrade from CUCM version 8.x to 9.1.2.
Step 1: Sign in to Cisco Unified OS Administration Page. Click on the Navigation drop down menu and select Cisco Unified OS Administration and login with your credentials.
Step 2: Installing COP file, Remember only Refresh Upgrade (Version 6.0 till 8.5.1 to 9.1.2) requires the installation of COP file. If you are running 8.6 or a higher version (Standard Upgrade), you can skip this step.
To install COP file, Go to Software Upgrades > Install/Upgrade
Select Remote Filesystem and enter your FTP or SFTP server details where you have your COP file stored. And click Next.